The Australian Services Union 'ASU' covers workers right across Australia, meaning there’s a good chance that we cover you.

Our Branch - the Australian Municipal, Administrative, Clerical and Services Union Queensland (Services and Northern Administrative) Branch and the Queensland Services, Industrial Union of Employees trading as The Services Union is committed to supporting Queensland workers and communities. Our members work everyday to build our community and to provide high-quality public and community services.

Across our industries, our members are frontline staff and managers working in local authorities, the electricity, water, rail, travel, ports and shipping industries, community services, information technology, airlines and the private clerical sector.


Fairness, Justice, Democracy, Dignity, Equality, Diversity, Inclusion and Collectivism.


All members have the right to the dignity of safe and secure work. Our vision is for a strong, courageous and collective voice to continually improve our conditions and the culture of our workplaces and communities. We are always by the side of our members. 

We will achieve this together.

Please download our Branch Objectives by clicking here.

Join us , support us and make a difference – The Services Union is always by your side.

Click on the industry sectors to see the types of jobs we cover. If you need further information please feel free to contact us at Services Connect on (07) 3844 5300  or email us at [email protected]

Joining our Union is easy and can be done by clicking on the JOIN BUTTON on our website.

Sign up now and enjoy the many member benefits associated with  membership today.

+ Local Government, Statutory Authorities and Trusts -  includes all Local Government Councils and Local Government Owned Corporations including Water
  • administrative & clerical staff
  • librarians
  • cemetery workers
  • parks and garden workers
  • electricians
  • arts staff
  • education and environmental staff
  • health & building inspectors and support staff
  • information technology officers
  • town planners
  • paraprofessionals and professionals
  • plant operators
  • communications and marketing staff
  • water distribution and management staff
  • supervisors & senior executive officers
  • accountancy, business and economics staff
  • Water - scientists, chemists, lab technicians, water testers, pipes workers, managers, field workers, engineers, maintenance and support staff, administration staff and outdoor workers. 
  • Our Union is the largest union representing workers employed by Local Authorities Industry in Queensland who are employed in Administrative, Technical, Community Service, Supervisory and Managerial Services. The Local Authorities Industry also includes workers employed by LGOCs such as Queensland Urban Utilities and Unity Water.

+ Social and Community Services (SACS)
  • advocates
  • case managers and workers
  • clerical and administrative workers
  • community development workers
  • community educators
  • counsellors
  • development support workers
  • disability support workers
  • employment consultants
  • family support workers
  • child protection workers
  • housing workers
  • job support workers
  • mediators
  • operations managers
  • policy analysts
  • professional social workers
  • program managers
  • project workers/officers
  • recreation workers
  • referral and liaison officers
  • refuge workers
  • resource workers
  • respite care coordinators
  • service managers
  • shared care coordinators
  • social educators
  • social planners
  • solicitors
  • vocational educators
  • welfare workers
  • youth workers
  • health, mental health and alcohol and other drug services
  • community and neighbourhood services
  • migrant and settlement services
  • homelessness, housing and tenancy services
  • community legal services
  • Aboriginal services
  • women’s services
  • policy, advocacy and campaigning
  • employment services
  • community transport
  • Please download the SACS Membership Form here

+ Rail
  • administrative and shared services
  • asset management support
  • contracts managers
  • duty managers
  • freight and coal support
  • inspectors
  • projects support
  • property managers
  • revenue collectors
  • roster clerks (train crew)
  • safety officers, coordinators, facilitators
  • station administrative staff
  • station managers and staff
  • train controllers
  • transit officers
  • team managers - infrastructure
  • services support
  • The Services Union is a key union in the Rail Industry in Queensland, with the two largest employers in this industry being Queensland Rail (QR) and Aurizon.

+ Ports & Shipping
  • shipping clerks
  • port controllers
  • The main ports businesses where our members work are the Gladstone Ports Corporation (incorporating Port Alma and Port of Bundaberg), Ports North (Cairns), North Queensland Bulk Ports (Mackay) including Abbot Point and Hay Point coal terminals, and Brisbane Office.

+ Travel
  • travel agents
  • travel consultants
  • The Services Union covers people employed as travel consultants engaged in wholesale, retail, inbound and outbound roles. Our members in this industry also can work in clerical, administrative, marketing, sales and management roles.

+ Energy
  • call centre workers
  • chemical technicians
  • clerical and administrative staff
  • electricity supply operators
  • engineers
  • managers
  • meter readers - field and office
  • network technical staff
  • paraprofessionals and professionals
  • pole inspectors
  • power station operators
  • retail workers
  • scientists
  • supervisors
  • technical officers
  • vegetation management officers
  • Employers in this industry include Energy Queensland Limited, Powerlink, CS Energy, Stanwell Corporation and a number of privately owned generators.

+ Information Technology
  • service technicians
  • The main employers in this industry are Fuji Xerox, Canon, NCR Australia, IBM and CSG print services. Our members are engaged in maintaining computers, software development and all aspects of the Information Technology Industry.

+ North Queensland Clerical & Administrative
  • auto clubs
  • breweries
  • call centres
  • chemical & pharmaceutical
  • community non-profit
  • court reporting
  • customs clearing and international freight forwarding
  • data processing
  • food industry
  • gaming and wagering
  • health funds
  • legal industry
  • manufacturing
  • metal industry
  • newspapers
  • paint
  • printing
  • privatised public sector agencies
  • oil
  • retail
  • road transport
  • security/cash transport
  • temporary office employees
  • vehicle manufacturing
  • vehicle retail

+ Airlines
  • administration
  • check in staff
  • finance and administration
  • freight clerks
  • managers
  • reservations staff
  • We  cover workers in North Queensland at Qantas, Jetstar, Virgin Australia, Air Niugini Regional Express, Eastern Australia Airlines, Sunstate Airlines, Singapore Airlines, United Airlines, Malaysia Airlines and other overseas airlines, as well as contractors for airfreight companies like Australian Air Express.


Not on the lists? Contact us at [email protected] to confirm that we can support you or call Services Connect on (07) 3844 5300 and one of our experienced Membership Team will assist you.

Look what The Services Union achieved in the 21-22 financial year! Watch the video below.

It was important for me to join the largest union for my industry, giving peace of mind." Louise -  ASU Member - Local Govt.