Member resources

Keeping you up-to-date with the latest information in regard to industrial issues and resources about your work, is one of the many benefits of being a member of The Services Union. Please find here (below and the right) an array of resources to help answer the many questions you may have. We are by your side at all times and here to assist you. Remember you can always call us also at Services Connect on 3844 5300.

Industrial resources 

Please click the links below to download the relevant factsheet (all documents are in PDF format).
+ General
Casual employment
Contract of employment

+ Dealing with issues at work:
Meetings: Knowing your rights & responsibilities when attending a meeting
Role of a support person 
Responding to a letter of allegations or notice to show cause
Preparing a written response to allegations of poor work performance or misconduct 

+ Social and community services (SACS):
Wage increase (effective 1 July 2021)
Crisis accommodation wage increase factsheet (effective 1 July 2021)
Family daycare wage increase (effective 1 July 2021)

+ Labour market assistance industry:

Wage update


Mental health and wellbeing in the workplace 

+ Mental health and wellbeing:

Mental health & wellbeing in the workplace booklet
Mental health and wellbeing policy booklet

Domestic and family violence resources

Responding to DFV in the workplace is the responsibility of us all. The materials below are designed to be read by employers, supervisors, managers, and co-workers as well as workplace leaders, union and workplace health and safety representatives. Please click the links below to download the relevant factsheet (PDF format). 
+ Guides:
Domestic and Family Violence Workplace Safety Planning Tools Guide 
- Recognising and responding to domestic and family violence in your workplace Guide

+ Factsheets:

Workplace response to DFV 
Offering support
Do's and Don'ts when supporting someone
Stopping calls and contact at work
Warning signs
Working from home/ COVID
Coercive Control
Aboriginal and Torres Strait Islander employees
Culturally and linguistically diverse (CALD): information for migrants, people seeking asylum or refugees 
Additional resources

+ Information:
- Key facts
- Death review by gender


As a Workplace Delegate, my union supports me behind the scenes with training and resources. I am a proud member of my union. ”
Val - ASU member - Rail Industry
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29th Way - Domestic and Family Violence Leave - We Won't Wait

The Albanese Labor Government has introduced the Fair Work Amendment (Paid Family and Domestic Violence Leave) Bill 2022 as one of their first acts. Members and Delegates of the Australian Services Union (ASU) across the country started and led t 1/02/2022